Welcome to the Voited customer service contact form where we strive to ensure you have a great experience. Our support team is available from Monday to Friday, 9 am to 5 pm, and we will do our best to respond to your request within one business day.

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VOITED UK

<p>We ship as fast as we can. Most orders placed before 11am on a working day are processed and out the door on the same day. Transit time can take up to 2 to 3 days depending on your location. Therefore, please allow 4 working days delivery time with standard shipping. All our orders are shipped with Royal Mail or APC, so your gear is in good hands.&#xA0;</p>

We ship as fast as we can. Most orders placed before 11am on a working day are processed and out the door on the same day. Transit time can take up to 2 to 3 days depending on your location. Therefore, please allow 4 working days delivery time with s

How long will it take to process my order?

Shipping

I ordered the wrong product. Can I change my order?

How can I cancel my order?

I haven’t received an order confirmation email. What should I do?

Why doesn’t my discount code work?

Where can I fill in my discount code?

Can I use multiple discount/promo codes on one order?

I forgot to enter the discount code, can you do that for me?

Which payment methods do you accept?

What is your warranty policy?

Orders

How can I track my order?

How long will it take for my order to arrive?

I haven’t received a shipping confirmation email. What should I do?

Do you ship internationally?

What happens to my package if I’m not at home when it is delivered?

How do I change my shipping / billing information on my recently placed order?

How to deal with damaged shipments?

VOITED Guarantee

I would like to exchange for a different colour or size.

I would like to exchange for a different item.

I would like to return an item and get a refund.

Bundle Purchases

Purchases with a free gift

SWAP Protect - Easy and Fast Issue Resolution for Your Parcels

Exchanges & Return

How do I know which size I am in VOITED Slippers ?

Are your blankets different sizes?

How do I care for my item?

How do I take care of my slippers?

Quick Tips Series - How to fold your PillowBlanket™️ back into the pillow?

Quick Tips Series - How to fold your PillowBlanket™️ back into the sack?

Product Quality Guarantee

What is the difference between CloudTouch , Polar Fleece and Ripstop Blankets?

Product

I’m a photographer, can we work together?

I’d like to become an ambassador. What should I do?

How long will it take to process my order?Updated 2 months ago