I would like to exchange for a different item.Updated 14 days ago
To exchange an item for something else, please first return the item(s) you would like to exchange back to us. We will credit your refund back to the original payment method and you can place a new order on voited.co.uk.
To exchange an item for something else, please first return the item(s) you would like to exchange back to us. We will credit your refund back to the original payment method and you can place a new order on voited.co.uk.
Free UK Returns
We offer a free returns service in the UK via Royal Mail. To return an item, please follow these steps:
Step 1: Create your Royal Mail returns QR code/label
Click the link and follow the steps to create your free returns label. If you do not have a printer, simply take the QR code to the Post Office and they will print a label for you.
You'll need your order number and the email address used on the original order, plus the product SKU code of the item(s) you wish to return.
Step 2: Download & Print your label
Look for an email from Royal Mail Tracked Returns ([email protected]) and download your return label/QR code.
Please ensure you return your items in the condition that they were sold, with all the original tags and labels.
Didn't receive your label? Please check your spam folder. If you still can't find it, please contact [email protected].
Step 3: Take your parcel (and QR Code) to a Post Office
Please keep your proof of posting receipt until we have acknowledged receipt of your items.
Once your return is received and checked you’ll get an email notification informing you that we’ve processed your refund. Depending on your payment method the refund will be completed in 5-7 business days. Your refund will be credited back to the original payment method (Credit Card, PayPal, Apple Pay or Gift Card).