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VOITED UK

<p id="isPasted">When an item that exceeds the value criteria for the free gift is returned, the &quot;FREE gift&quot; should also be returned. If a partial order is returned and the item has a lower value than the criteria for the &quot;FREE gift&apos;, then the &quot;FREE gift&quot; must also be returned. For example, a &quot;FREE gift&quot; is offered on orders &#xA3;100 or over - if the order after partial return has a value of below &#xA3;100 then the &quot;FREE gift&quot; should also be returned. If the order after partial return has a value of above &#xA3;100, then the &quot;FREE gift&quot; does not need to be returned.</p><p>If we receive your order back without the FREE gift the full retail price of the gift will be deducted from the value of your return</p>

When an item that exceeds the value criteria for the free gift is returned, the "FREE gift" should also be returned. If a partial order is returned and the item has a lower value than the criteria for the "FREE gift', then the "FREE gift" must also b

Purchases with a free gift

Exchanges & Return

I ordered the wrong product. Can I change my order?

How can I cancel my order?

I haven’t received an order confirmation email. What should I do?

Why doesn’t my discount code work?

Where can I fill in my discount code?

Can I use multiple discount/promo codes on one order?

I forgot to enter the discount code, can you do that for me?

Which payment methods do you accept?

What is your warranty policy?

Orders

How can I track my order?

How long will it take for my order to arrive?

I haven’t received a shipping confirmation email. What should I do?

Do you ship internationally?

How long will it take to process my order?

What happens to my package if I’m not at home when it is delivered?

How do I change my shipping / billing information on my recently placed order?

How to deal with damaged shipments?

Shipping

I would like to exchange for a different colour or size.

I would like to exchange for a different item.

I would like to return an item and get a refund.

Bundle Purchases

How do I know which size I am in VOITED Slippers ?

Are your blankets different sizes?

How do I care for my item?

How do I take care of my slippers?

Quick Tips Series - How to fold your PillowBlanket™️ back into the pillow?

Quick Tips Series - How to fold your PillowBlanket™️ back into the sack?

Product Quality Guarantee

What is the difference between CloudTouch , Polar Fleece and Ripstop Blankets?

Product

I’m a photographer, can we work together?

I’d like to become an ambassador. What should I do?

Signing Up

Account

Earning & Redeeming

Program Limitations

Returns

Reward Expiration

VIP Program Questions

Troubleshooting

Birthday Reward

Checkout

Refer a friend program

Loyalty Scheme

Purchases with a free giftUpdated 6 months ago