Why doesn’t my discount code work?Updated a year ago

If your promo code won’t apply or you get an error message, check whether the following applies to you:

• You’ve already used the code. Our promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
• The items aren’t eligible. Check the terms and conditions of the code, and make sure the items in your shopping bag aren’t excluded items.
• The code has been entered incorrectly. The codes are case sensitive so enter it exactly as it is written and try again.
• The code has expired. Check the expiry date of the code, as some of them run for a limited time or expire after a set period.

If you have checked all of the above and are still having issues with the code, please contact us here.