Simple, secure checkout. Pay how you like, in your own currency, with everything calculated at checkout. Here's how payment and pricing work at VOITED. A full range of cards, wallets and local options. Wherever you shop, you can pay with:. On top of

<p id="isPasted"><em>Simple, secure checkout</em></p><p>Pay how you like, in your own currency, with everything calculated at checkout. Here&apos;s how payment and pricing work at VOITED.</p><p><br></p><hr><h2 id="what-payment-methods-can-i-use">What payment methods can I use?</h2><p>A full range of cards, wallets and local options. Wherever you shop, you can pay with:</p><ul><li style="font-size: 16px;"><strong>Cards</strong> &#x2014; Visa, Mastercard, Maestro, American Express, Union Pay</li><li style="font-size: 16px;"><strong>Digital wallets</strong> &#x2014; Apple Pay, Google Pay, Shop Pay, PayPal</li><li style="font-size: 16px;"><strong>Buy now, pay later</strong> &#x2014; Klarna and PayPal</li></ul><p>On top of these, some countries have their own local bank method at checkout:</p><table><thead><tr><th>Country</th><th>Local method</th></tr></thead><tbody><tr><td>Netherlands</td><td>iDEAL</td></tr><tr><td>Belgium</td><td>Bancontact</td></tr><tr><td>Austria</td><td>EPS</td></tr></tbody></table><p>Your available options appear automatically at checkout based on your country &#x2014; so you&apos;ll only ever see the ones you can actually use.</p><p><br></p><hr><h2 id="can-i-pay-later-or-in-instalments">Can I pay later or in instalments?</h2><p>Yes &#x2014; both <strong>Klarna</strong> and <strong>PayPal</strong> offer pay-later and instalment options at checkout, so you can spread the cost.&#xA0;</p><p>What&apos;s available depends on your country, your order value, and your own account and approval with Klarna or PayPal &#x2014; the exact options appear when you select them at checkout.</p><p><br></p><hr><h2 id="is-it-safe-to-pay-on-your-site">Is it safe to pay on your site?</h2><p>Yes. Our stores are built on <strong>Shopify</strong>, one of the world&apos;s most trusted commerce platforms, so every order goes through its PCI-compliant, SSL-encrypted checkout. Your payment is processed by secure, trusted providers &#x2014; keeping your card details protected at every step.</p><p><br></p><hr><h2 id="which-currency-will-i-be-charged-in">Which currency will I be charged in?</h2><p>That depends on the store you order from:</p><table style="margin-right: calc(0%); width: 100%;"><thead><tr><th style="width: 43.4307%;">Store</th><th style="width: 56.3681%;">Currency</th></tr></thead><tbody><tr><td style="width: 43.4307%;">voited.eu / voited.de / voited.fr</td><td style="width: 56.3681%;">Euro (&#x20AC;)</td></tr><tr><td style="width: 43.4307%;">voited.co.uk</td><td style="width: 56.3681%;">Pound sterling (&#xA3;)</td></tr><tr><td style="width: 43.4307%;">voited.com</td><td style="width: 56.3681%;">US dollar ($)</td></tr></tbody></table><p>To pay in your local currency, simply order from the store that matches your region.</p><p><br></p><hr><h2 id="are-taxes-included-in-the-price">Are taxes included in the price?</h2><p>On our EU and UK stores, prices are shown <strong>tax included</strong> &#x2014; the price you see already has VAT in it.&#xA0;</p><p>On voited.com (USD), any local sales tax or import charges are calculated separately. For orders crossing a border, customs and import duties may apply &#x2014; see <em>Shipping, Delivery &amp; Customs</em> for how that works by destination.</p><p><br></p><hr><h2 data-sourcepos="61:1-61:27;2248-2274" id="do-you-sell-gift-cards">Do you sell gift cards?</h2><p data-sourcepos="63:1-63:251;2276-2526">Yes &#x2014; a VOITED gift card lets someone choose exactly the gear they want. It&apos;s redeemed by entering the code at checkout and can be put toward any order. Gift card value applies to products only, so it doesn&apos;t count toward the free-shipping threshold.</p>

Payment & Pricing

Member rewards, offers and the Subscriber Sale. From a welcome gift on your first order to the member-only Subscriber Sale, here's what's on offer at VOITED — and how each one works. Join the VOITED community (our newsletter) and get 15% off your fir

<p id="isPasted"><em>Member rewards, offers and the Subscriber Sale.</em></p><p>From a welcome gift on your first order to the member-only Subscriber Sale, here&apos;s what&apos;s on offer at VOITED &#x2014; and how each one works.</p><p><br></p><hr><h2 id="how-do-i-get-a-discount-on-my-first-order">How do I get a discount on my first order?</h2><p>Join the <strong>VOITED community</strong> (our newsletter) and get <strong>15% off your first order</strong> &#x2014; valid even on sale items. You&apos;ll get your code by email as soon as you sign up, ready to use at checkout.</p><p><br></p><hr><h2 data-sourcepos="15:1-15:51;459-509" id="what-do-i-get-for-joining-the-voited-community">What do I get for joining the VOITED community?</h2><p data-sourcepos="17:1-17:64;511-574">Joining is free and open to everyone. Every VOITED Member gets:</p><ul data-sourcepos="19:1-24:33;576-1245"><li data-sourcepos="19:1-19:94;576-669"><strong>15% off your first order</strong> &#x2014; even on sale items &#x2014; then <strong>5% off every order after that</strong>.</li><li data-sourcepos="20:1-20:257;670-926"><strong>Free standard delivery on every EU order</strong>, with no minimum &#x2014; just sign in before you check out. (Outside the EU, all the other perks still apply, but standard shipping rates for your country are charged as normal)</li><li data-sourcepos="21:1-21:118;927-1044"><strong>Early access</strong> &#x2014; shop our sales 7 days before they open to everyone, plus up to 20% early access on new releases.</li><li data-sourcepos="22:1-22:76;1045-1120"><strong>10% off everything during our Membership Sales</strong>, including the Outlet.</li><li data-sourcepos="23:1-23:92;1121-1212"><strong>The VOITED Subscriber Sale</strong> &#x2014; extra subscriber-only deals on top of the public Outlet.</li><li data-sourcepos="24:1-24:33;1213-1245"><strong>A birthday gift</strong> each year.</li></ul><p data-sourcepos="26:1-26:47;1247-1293">For the full details, see <em>VOITED Membership</em>.</p><p><br></p><hr><h2 id="how-do-i-use-a-discount-code">How do I use a discount code?</h2><p>Add your items to the cart, go to checkout, and enter your code in the <strong>discount code</strong> box. The saving is applied to your order total before you pay.</p><p><br></p><hr><h2 id="can-i-use-more-than-one-code-at-once">Can I use more than one code at once?</h2><p>Only one discount code applies per order, and the newsletter welcome offer can&apos;t be combined with other codes or promotions.</p><p><br></p><hr><h2 id="what-is-the-outlet">What is the Outlet?</h2><p>The Outlet is where we make room &#x2014; a selection of past-season styles at reduced prices, open to everyone to browse while stocks last.</p><p>Subscribers see more. Once you join the VOITED community, the Outlet opens up into the <strong>VOITED Subscriber Sale</strong>: the same past-season deals, plus extra sale styles and offers available to subscribers only. Sign in or join to unlock the full sale.</p><p><br></p><hr><h2 id="are-there-other-ways-to-save">Are there other ways to save?</h2><p>Yes &#x2014; our value set bundle favourites together for less than buying each piece on its own, and some even include a free extra. Beyond that, we run seasonal sales and occasional preorder offers throughout the year &#x2014; the quickest way to catch them is from the community newsletter.</p><p><br></p><blockquote><p><strong>Good to know:</strong> Prices and promotions change with the seasons, and the Outlet and sale stock move quickly. The cart total at checkout is always the final word on what you&apos;ll pay.</p></blockquote>

Discounts & Outlet

Free to join. Better with every order. VOITED Membership is how we look after the people who adventure with us — free to join, free to stay, and full of perks from your very first order. Here's how it works. Nothing. It's free to join, and free to st

<p id="isPasted"><em>Free to join. Better with every order.</em></p><p>VOITED Membership is how we look after the people who adventure with us &#x2014; free to join, free to stay, and full of perks from your very first order. Here&apos;s how it works.</p><p><br></p><hr><h2 id="how-much-does-voited-membership-cost">How much does VOITED Membership cost?</h2><p>Nothing. It&apos;s free to join, and free to stay.</p><p><br></p><hr><h2 id="how-do-i-join">How do I join?</h2><p>Sign up with your email and create a login. You&apos;re a member straight away &#x2014; with 15% off your first order.</p><p><br></p><hr><h2 id="what-do-i-save">What do I save?</h2><p>15% off your first order, then 5% off every order after that. During sale periods your discount rises to 10% on everything, including the Outlet.</p><p><br></p><hr><h2 id="do-i-get-free-shipping">Do I get free shipping?</h2><p>Yes &#x2014; if you&apos;re in the EU, you get free standard shipping on every order, with no minimum. Outside the EU, standard shipping rates apply (see <em>Shipping, Delivery &amp; Customs</em>).</p><p><br></p><hr><h2 id="how-is-my-discount-applied">How is my discount applied?</h2><p>Automatically. Just log in and your member price shows at checkout. The member discount can&apos;t be combined with other discount codes.</p><p><br></p><hr><h2 id="what-is-members-early-access">What is members&apos; early access?</h2><p>Members shop our sales 7 days before they open to everyone, and get up to 20% early access on new releases.</p><p><br></p><hr><h2 id="does-my-5-stack-with-sale-or-flash-prices">Does my 5% stack with sale or flash prices?</h2><p>During a flash sale, the flash price replaces your 5% on full-price items &#x2014; but your 5% still applies on the Outlet and value sets. In our Membership Sales, your discount becomes 10% on everything.</p><p><br></p><hr><h2 id="do-i-get-anything-on-my-birthday">Do I get anything on my birthday?</h2><p>Yes &#x2014; a little birthday gift from us.</p><p><br></p><hr><h2 id="will-i-get-lots-of-emails">Will I get lots of emails?</h2><p>Only what you choose. Pick &quot;all VOITED news &amp; offers&quot; or &quot;members-only offers&quot; &#x2014; and change it any time. Your benefits stay active either way.</p><p><br></p><hr><h2 id="can-i-cancel">Can I cancel?</h2><p>Of course &#x2014; there&apos;s no lock-in. Membership is free, so you can change your email preferences or close your account whenever you like, and you won&apos;t lose anything by staying.</p>

VOITED Membership

Welcome to the Voited customer service contact form where we strive to ensure you have a great experience. Our support team is available from Monday to Friday, 9 am to 5 pm, and we will do our best to respond to your request within one business day.

✅ Payment, membership & discounts

Payment & Pricing

Discounts & Outlet

VOITED Membership